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ATENDIMENTO AO CLIENTE EM SAÚDE – QUALIDADE E CORDIALIDADE

Ao longo do curso serão apresentadas ferramentas eficazes para que possamos nos preparar para um futuro que está muito mais próximo do que você imagina. Trata-se de atender os clientes através de técnicas e ferramentas inteligentes que suprem as necessidades deles. Na era em que o cliente busca a experiência oferecida na hora da compra, tanto quanto o produto sendo oferecido, ter essa habilidade é uma antecipação ao serviço considerado de excelência. (Este curso conta com conteúdo exclusivo e aulas gravadas).

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MATRICULE-SE JÁ!

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É associado CONFEF, ICS ou Mais Sorrisos? Clique aqui para garantir seu desconto!

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*Sujeito à formação de turma.

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Duração

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40 Dias

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Formato do Curso

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Online

Público Alvo

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Profissionais, estudantes e interessados na área de atendimento ao cliente em saúde

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Política de Bolsa

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Acesse aqui nossa política de concessão de bolsas.

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Valor

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R$ 32,00

(no cartão de crédito)

Caso opte em efetuar o pagamento pelo boleto, consulte condições junto ao nosso atendimento aqui.

Pagamento

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Pagamento à vista (PIX, Boleto ou cartão de crédito) com 5% de desconto

Parcelado em até 24 vezes (Boleto ou cartão de crédito)

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o que irá aprender?

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Aprender como atingir de forma eficaz a excelência em atendimento ao paciente

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Desenvolver uma comunicação eficaz com o paciente

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Aprender a manter o paciente ativo positivamente após o atendimento

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Aprender a fidelizar o paciente

Aprender a como se comportar de forma ética antes e após as consultas

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MÓDULOS DO CURSO

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Abordagem do paciente.

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Desenvolvendo uma personalidade agradável.

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Autoconhecimento.

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Indicadores de satisfação do paciente.

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Comunicação direta e indireta.

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Fechamento de processo de atendimento.

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O pós atendimento.

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Ética.

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REDES SOCIAIS

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CONTATO

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(11) 96849-2640

contato@institutonikolatesla.com.br

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Atendimento ao Cliente em Saúde